What happens after I apply?
When we receive an application form, we assign it a file number. We will inform you of that number, and you should write it on any further documents you send to us.
If you did not answer all of the questions in the application form, it will delay the processing of your claim. We may contact you to obtain missing information or documents. We will also contact you if you are not eligible for compensation under the Compensation for Victims of Crime Act
In considering your claim, we will assess documents you provide, such as receipts, medical or counselling reports, police reports, court files and so on. In some instances, we can assist in obtaining documents.
In addition to considering material you supplied, we will also:
- Contact the police service involved and request a written report. If the crime was not reported to the police, you may need to identify individuals who witnessed the crime or were aware of it, and send us letters of support written by these individuals (e.g. neighbours, friends or family members).
- Obtain on your behalf documents regarding the outcome any criminal trial that resulted from the crime. If the matter is still before the courts, we may not be able to proceed with your hearing until the trial is completed, depending on the circumstances of the case. We decide this on a case-by-case basis.
- Request reports from your treatment providers. It is your responsibility to obtain these reports, or ensure they are returned directly to us by your treatment providers. You will be provided with instructions for doing so during the processing of your application. The Board pays all or part of the costs of obtaining these reports. Click on Fact Sheet (Payment of Medical Reports) for more information.
When we determine that the file is substantially complete, we will schedule a documentary, oral or electronic hearing.
We will tell you the time, location and type of hearing we will hold.
You are responsible for ensuring that we have your current contact information (e.g. telephone numbers and mailing address).